Top 10 - Computer Problems.
A. First thing to try is to make sure that all power leads are plugged in correctly. That means making sure they are plugged into the back of the computer and into the mains.
If they are all fine that the next thing is to try another plug socket and another power lead if you have one available. This rules out any power errors.
Next is to check whether on the back of your computer where the power lead plugs in there is a power switch. Most power supplies have one so it could just be switched to off position so change it to on.
If it still doesn't switch on and there are no lights showing on it at all then you need to contact Swindon Computers.
Q. My computer comes up with non system disk error on bootup?
A. The most common cause of this is when people have left floppy disks in the disk drive and switched there machines on. This causes a non system disk error because the floppy disk is stopping the machine from booting into windows. If there is no floppy disk drive in the machine then you need to contact Swindon Computers.
Q. My computer is switched on but nothing is displaying on the monitor?
A. Make sure that your monitor has power and see if any lights are displaying on the monitor. If the monitor light is on but just flashing then you need to check that the monitor cable hasn't come loose from the back of the computer. Check that it is connected to the computer correctly. If it is disconnect it and reconnect it just to make sure it isn't a loose connection. If it still doesn't display then try another monitor on the machine if you have one available just to make sure that it is the monitor at fault. Then contact Swindon Computers and we can help you further.
Q. My computer won't go into Windows?
A. If the computer comes up with errors or just simply freezes then you need to contact Swindon Computers as usually this is caused by corruption or missing files within windows and can only be rectified by a repair/reinstall of the operating system (i.e. windows XP)
Q. My monitor has no display but everything seems to be powered on?
A. If the light on the monitor is constantly staying on then the best thing to try is to make sure someone hasn't just turned down your brightness or contrast on the monitor. The controls for these are usually located on the front of your monitor and can be either slider controlled , slider controlled or button controlled. If that has no effect then you need to contact Swindon Computers.
Q. My printer will not print in windows?
A. If the printer isn't printing when you send documents to it then the first thing to do is to go into the control panel. This is located in your my computer. Within the control panel is printers icon. Double click printers icon and it will show a list of all the printers installed on your computer. Make sure that the one you are printing to shows up in there. For example if you are printing to a HP Laserjet ensure that HP Laserjet shows up in the printers folder. If it doesn't then the printer needs to be reinstalled using the disk provided by the printer manufacturer. If it does show up then you need to right click the printer icon. This will bring up a menu. Left click on properties. You will then see print test page. Left click this and see what happens. It should print off a test page from your printer. If it doesn't then you need to make sure that your printer is correctly powered on with the power light on and make sure that is is correctly connected by the printer lead into the back of the printer and into the back of the computer. If it is and it still wont print you need to contact Swindon Computers.
Q. My mouse or keyboard won't work?
A. Most common cause of this is that they are connected the wrong way wrong into the back of the computer. Make sure that the mouse is in the mouse port and the keyboard in the keyboard port. If they are correct see if any lights are displaying on your keyboard. Then contact Swindon Computers.
Q. I think I have a virus on my PC. What should I do next?
A. Have you got any virus packages installed on your computer? i.e.. Norton Antivirus , F-Secure , Doctor Solomons. If you have you need to go to the appropriate website and download the virus definition updates for your product to keep it up to date against new viruses. If you haven't got any virus packages you need to purchase one and scan for viruses ASAP. The product should then find the virus and get rid of it. The recommended virus package is F-Secure Internet Security 2007 which can be supplied by Swindon Computers.
Q. My computer won't read a floppy disk?
A. Take the disk out and reinsert it. Sometimes that will rectify the problem. If not try another floppy disk and see if it can read that. If it can you may just have a damaged floppy disk. If it cant read another disk contact Swindon Computers because your Floppy disk drive may may broken or have come loose.
Q. I get a bad service from my current IT vendor?
A. You need to phone Swindon Computers and see how they can support your home or business needs!
